This textbook provides a clear and readable introduction to the subject. It deals with organizational design, its contribution to performance, and the problems and issues involved in organizational change.

This text assumes little academic knowledge, and some familiarity with work in organizations. It is of real use to decision makers, and to those in management education, both teachers and students.

Control
Control

‘Order is Heaven's first law.’ Alexander Pope. Essay on Man, Epistle iv.

‘Everything is under control.’ Managers say this with thinly disguised desperation as often as they say it with conviction. Control was only one of the basic managerial activities that Henri Fayol identified back in 1916. Yet it has ...

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