This textbook provides a clear and readable introduction to the subject. It deals with organizational design, its contribution to performance, and the problems and issues involved in organizational change.

This text assumes little academic knowledge, and some familiarity with work in organizations. It is of real use to decision makers, and to those in management education, both teachers and students.

The Shape of Organization—Tall or Flat?
The shape of organization—tall or flat?

‘The ranks of officials mounted endlessly, so that not even adepts could survey the hierarchy as a whole.’ Franz Kafka, The Trial.

One theme in Chapter 2 was that the redesign of jobs and work structures so as to devolve responsibilities should correspondingly ...

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