Online Counselling and Guidance Skills is the first book to deal with the practicalities of this mode of working. It looks at how practitioners need to adapt their basic counseling skills to the online environment and guides them through the process of setting up, defining and maintaining a working relationship with a client within professional, ethical and legal boundaries. Case studies and extracts from online sessions show how the skills are put into practice, while practical exercises and points for further consideration help readers to develop their own knowledge and skills.

Online Listening, Attunement and Attending to the Client

Online listening, attunement and attending to the client

Online counselling skills presented in this chapter:

Exercises and vignettes are included within this chapter, demonstrating the skills in practice and encouraging thought on the subject matter discussed.

This chapter discusses the skills of listening, attending, and forming attunement with clients. Such aptitudes are essential features of an effective online practice. The absence of a client's physical presence within computer-mediated interaction requires a more focused and creative approach by the practitioner during the process of developing attunement and understanding of the client and their presenting issues. It is also the responsibility of the online practitioner to facilitate an ...

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