Online Counselling and Guidance Skills is the first book to deal with the practicalities of this mode of working. It looks at how practitioners need to adapt their basic counseling skills to the online environment and guides them through the process of setting up, defining and maintaining a working relationship with a client within professional, ethical and legal boundaries. Case studies and extracts from online sessions show how the skills are put into practice, while practical exercises and points for further consideration help readers to develop their own knowledge and skills.



Welcome to Online Counselling and Guidance Skills: A Resource for Trainees and Practitioners. I hope that you will find this book and the companion website a valuable resource in understanding and applying online counselling skills within your sphere of professional practice. The book is not intended to direct practitioners in the practical use of the numerous variations in computer-mediated communication (CMC) tools and resources which are available for engaging online with clients: the primary purpose is to provide guidelines on the underpinning skills. These are transferable across all such contexts of establishing an online presence and, as such, this book will serve as an ongoing resource and reference point regardless of new developments within online computer-mediated technology and available online communication tools.

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