Online Counselling and Guidance Skills is the first book to deal with the practicalities of this mode of working. It looks at how practitioners need to adapt their basic counseling skills to the online environment and guides them through the process of setting up, defining and maintaining a working relationship with a client within professional, ethical and legal boundaries. Case studies and extracts from online sessions show how the skills are put into practice, while practical exercises and points for further consideration help readers to develop their own knowledge and skills.
Welcome to Part II of this book, which provides an in-depth illustration of the integral aspects required when structuring a professional online practice. This part also provides guidance for both organisations and practitioners seeking to develop and enhance their online presence and adherence to ethical and legal practice.
In addition to the practical skills defined in Part I, which are required to establish and maintain effective communication and online relationships with clients, the skills and considerations outlined in this section are key features to the overall quality, structure, and effectiveness of service delivery.
Chapter 6 defines the processes involved in online assessment and contracting which is apparent in all variations of professional activity where computer-mediated technology is adopted for engaging with clients. The process ...