• Summary
  • Contents
  • Subject index

The final book in the Needs Assessment Kit, this volume focuses on the third phase by describing how to create and implement an action plan derived from needs priorities in ways that will enhance organizational learning and support future success.

Individual and Organizational Roadblocks: Responding to Unexpected Challenges
Individual and organizational roadblocks: Responding to unexpected challenges

Get ready to handle the inevitable obstacles. They always occur. So expect them, anticipate them, and be prepared mentally to deal with them.

—Belasco, 1990, p. 31

Phase III of needs assessment, in which you prioritize solution strategies, create and implement an action plan, and monitor progress, requires that people attend numerous meetings and interact frequently. Think about change efforts you have been part of and recall how different people responded. Some were enthusiastic about everything; others about nothing. Some complained about a heavy workload; others simply buckled down and did the work. Some had the skills necessary to get the job done; others were ill equipped. These types of reactions are ...

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