This book will provide practitioners, researchers and counsellor trainers with the knowledge they need to influence more competent therapeutic practice with a diverse clientele. It is a companion volume to Volume 7 in the Multicultural Aspects of Counseling series.

Multicultural Organizational Development: Evolving toward Organizational Cultural Competence

Multicultural organizational development: Evolving toward organizational cultural competence

Multicultural Counseling Competence is …

  • Being able to identity the major characteristics of the multiculturally competent organization:
    • Values diversity
    • Possesses the capacity for self-assessment or cultural auditing
    • Clarifies its visions
    • Understands dynamics of difference
    • Institutionalizes cultural knowledge
    • Adapts to diversity
  • Planning for organizational cultural competency via:
    • Assessments
    • Cultivates support
    • Develops leadership
    • Develops multicultural policies
    • Implements

Describing a continuum of competence is not the same as identifying the methods by which organizations reach new levels of competence. Having identified themselves on the continuum, how do organizations, particularly mental health agencies and counselor training programs, actually reach higher levels of multicultural competence? Drawing on the insights of various authors (Copeland, 1988; Cross, Bazron, Dennis, & Isaacs, 1989; Gallegos, 1982; Jensen, 1992; Munoz & Sanchez, 1996; ...

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