- Subject index
Moderating Focus Groups is indispensable for those who want to improve their focus group moderating skills. Based on years of experience in moderating and training others to moderate, Richard A. Krueger offers scores of tips and sound advice on how to become a master in leading focus groups. The book is an easy-to-read overview of critical skills needed by moderators, the various approaches that successful moderators use, and strategies for handling difficult situations. Rookie moderators will find this book is an invaluable guide, and veteran moderators will discover tips and strategies for honing their skills.
Chapter 8: Problems Encountered by Moderators
Problems Encountered by Moderators
There's a game that parents sometimes play with their children. It's a version of “let's pretend” whereby the parent asks the child what he or she would do if certain events occurred. “Suppose that you were home alone and a stranger came to the door. What would you do?” “Suppose that Mom fell and was unconscious. What would you do?” By thinking about possible responses, the child learns options to guide behavior for future events. The child also learns principles that might apply in new situations when there are variations of the rules. In much the same way, there are a number of rather predictable problems that occur in focus groups. By ...