Summary
Contents
Subject index
The "organization linkage" concept is relatively new. This book provides a unique and very valuable approach to the study of organizations - how do actions among individuals and groups affect (or not affect) organizations as a whole, and vice versa. This ground-breaking book shows how to bridge the gap between the traditional micro and macro camps of organizational studies.
Organizational Errors
Organizational Errors
This chapter is about organizational errors. I want to apply some of the tools we are developing for linkage analyses to the domain of errors. The goals are to better understand how linkage analysis works and to develop some new perspectives in thinking about errors in organizations. Two cases are analyzed—Barings and ValuJet.
Organizational errors are an excellent setting for understanding linkages. Often, they deal with individual activities (e.g., trading at Barings, removing the oxygen canisters at ValuJet) that have significant negative consequences for the organization. Our interest is in understanding the conditions when these individual activities will or will not have consequences for other units in the organization.
Let's start this exploration by delineating the meaning of organizational errors. When you think about ...
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