• Summary
  • Contents
  • Subject index

In this extensive study on the impact of factors that enable or disable communication between people, author C. David Mortensen's helps us to discover that successful communication is a collective and collaborative achievement of the highest order. Miscommunication progresses from a theoretical examination of the complex conditions that cause miscommunication to occur-highlighting implication, distortion, disruption, and confusion-as specific categories-and then moves on to more refined definitions and practical applications of the theory. Mortensen includes succinct and engaging real-life examples that enhance and fortify the author's highly original contribution to our knowledge of interpersonal communication. Miscommunication takes a fascinating look at the way we communicate and makes a distinct contribution to understanding miscommunication and its remedies. Highly recommended for students and practitioners in communication, language and ...

Distortion
Distortion

When communicative difficulties are kept to a minimum, it becomes progressively easier to express ourselves clearly and interpret others accurately. Much depends on whether complex sequences of personal action can be precisely integrated over time. A high level of cognitive integration promotes the underlying sense that one is able to keep things clearly in focus. In contrast, things begin to disintegrate or unravel insofar as internal distractions or external interferences come into play. The misuse or neglect of basic linguistic skills may be responsible for a slow deterioration in the scope of relevance or meaningfulness of what is said or done. If left unchecked, a steady pileup of cognitive distortions tends to support a linguistic atmosphere where increased levels of slippage and miscommunication are ...

  • Loading...
locked icon

Sign in to access this content

Get a 30 day FREE TRIAL

  • Watch videos from a variety of sources bringing classroom topics to life
  • Read modern, diverse business cases
  • Explore hundreds of books and reference titles