Mega Planning involves significant stakeholders in defining success and then identifies what each person and part of an organization must do to succeed. The author uses proven techniques, and covers the basic `how-to's' of quality management, needs assessment, gap analysis, benchmarking, reengineering, and continuous improvement.

Needs and Needs Assessment

Needs and needs assessment

This chapter focuses on the following fifth critical success factor:

Citical Success Factor 5: Define “need” as a gap between current and desired results (not as insufficient levels of resources, means, or methods).

Defining Need and Needs Assessment

Absolutely vital to a useful needs assessment is the definition of what is a ...

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