Summary
Contents
Subject index
Management of technology (MOT) is a field of study dedicated to the planning and ongoing assessment of technology in organizations, incorporating the innovation, development, and engineering processes into one discipline. Managing Technological Change: A Strategic Partnership Approach fills a critical void by presenting an integrative, strategic, and participative approach to technology management from a multi-industry perspective.
Designing and Implementing Strategic Change
Designing and Implementing Strategic Change
Two types of design are important to the technology management process—the design of technology itself and the design of the technological change process. A central thesis of this chapter is that strategy and participation should guide each of these design processes.
The need for a well-designed implementation process is illustrated by the Brownvale case (discussed in Chapter 5), which demonstrated that employee attitudes toward new technology are influenced by the process of change. All too often, new technology introduction is guided by the “mushroom theory of management”—keep employees in the dark, throw a bit of manure on them, and hope that they grow. Long before Amcar Corporation reorganized and adopted a concurrent engineering philosophy (discussed in Chapter ...
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