Management of technology (MOT) is a field of study dedicated to the planning and ongoing assessment of technology in organizations, incorporating the innovation, development, and engineering processes into one discipline. Managing Technological Change: A Strategic Partnership Approach fills a critical void by presenting an integrative, strategic, and participative approach to technology management from a multi-industry perspective.

Assessing the Need and Readiness for Change

Assessing the need and readiness for change

New technology has a certain appeal, and sometimes investing in it is motivated by “techno-lust”—an attraction to its “bells and whistles” that precludes rational analysis of whether or not the technology will help the organization meet its performance and business objectives. Needs analysis and readiness for change analysis are two distinct facets of the needs assessment life cycle stage described in Chapter 3.

Needs analysis involves the following:

  • Identifying the most pressing business and organizational goals (using methods described in Chapter 2)
  • Analyzing current performance to determine how well the organization is meeting these goals
  • Determining whether new technology will help in the attainment of the goals
  • Identifying the precise type(s) and amount of technology needed
  • Calculating the ...
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