- Subject index
In Managing Organizations Stewart Clegg, Cynthia Hardy and Walter Nord explore the major issues and debates in management and organization. The textbook addresses key topics such as leadership, decision-making and innovation in organizations alongside such themes as diversity, globalization and ecology. Students and teachers of management will find this a comprehensive and wide-ranging resource on the core issues for contemporary managers and organizations.
Chapter 7: Metaphors of Communication and Organization
Metaphors of Communication and Organization
Perhaps no other construct pervades organizational studies more than the term communication. The ubiquitous nature of the term, however, contributes to its elusiveness and to the difficulty in distinguishing it from such related terms as information, channel, and media and from the myriad of organizational concepts that incorporate nuances of the term. Classical organizational theorists have equated communication with written documents and the authority to give commands (Weber 1947), the upward flow of messages and the persuasion of workers (Taylor 1947), the horizontal flow of information (Fayol 1949), listening and informal communication (Roethlisberger 1941), feedback and circular behavior (Follett 1941), decision premises (Simon 1957), and formal channels of communication (Barnard 1968). Contemporary organizational theorists treat ...