Health care has become one of India's fastest growing sectors in the past decade. A multitude of private players have entered this market, combining to offer high-quality health care and service in world-class hospitals and nursing homes all over India. It has been recognised that a professional approach to hospital administration and better resource allocation will go a long way to ensure both quality and cost-effectiveness in health care in India. The second edition of this successful book contains a well-planned collection of writings on modern hospital management. Revised and updated, it also contains two new chapters that discuss and highlight new developments in this field. The book spans a wide range of issues in modern hospital management, and provides all the necessary knowledge required to set up and run a modern-day hospital efficiently and as an economically viable business. The book also looks at " Customer experience management " Computer-aided diagnosis " Waste management " Financial management " Maintaining medical records " Medical audits " Managing human resources
Chapter 16: Medical Audit and its Administration
Medical Audit and its Administration
The case is a 19-year-old girl, Vivian Labourton.…Got a lump below her left knee. Persistent pain. X-ray shows some bone irregularity. These slides are from the biopsy.
There were eight slides and Coleman studied each in turn.…At the end he said, ‘My opinion is benign.’ ‘I think it's malignant,’ Pearson said quietly… ‘And if I am wrong, a 19-year-old girl will lose a leg for nothing.’
‘May I suggest we check some past cases,’ Coleman said, ‘cases with some symptoms?’
The old man shook his head. ‘No good. It would take too long.’ Trying to be discreet, Coleman persisted, ‘But surely if we checked the cross file…’ He paused.
‘We haven't got one.’ It was said softly, and ...