Health care has become one of India's fastest growing sectors in the past decade. A multitude of private players have entered this market, combining to offer high-quality health care and service in world-class hospitals and nursing homes all over India. It has been recognised that a professional approach to hospital administration and better resource allocation will go a long way to ensure both quality and cost-effectiveness in health care in India. The second edition of this successful book contains a well-planned collection of writings on modern hospital management. Revised and updated, it also contains two new chapters that discuss and highlight new developments in this field. The book spans a wide range of issues in modern hospital management, and provides all the necessary knowledge required to set up and run a modern-day hospital efficiently and as an economically viable business. The book also looks at " Customer experience management " Computer-aided diagnosis " Waste management " Financial management " Maintaining medical records " Medical audits " Managing human resources
Chapter 12: Operations Research in Hospitals
Operations Research in Hospitals
Introduction to Operations Research
Main Features of Operations Research
Operations research (OR) is an interdisciplinary team approach to find an optimal solution to a problem situation. It uses tools and techniques of scientific research, particularly mathematical modelling, to arrive at the optimal solution. In many cases, OR optimises the output by either maximising profit or revenue, or minimising the cost, loss or time. Basically, this emphasises a total systems approach.
A standard procedure for the application of operations research is to carry out the following steps:
- Define or formulate the problem.
- Convert the problem into a mathematical model.
- Find an acceptable solution to the model.
- Validate the model.
- Implement the final solution.
Of these, the first step is the most difficult, and ...