Experiential activities help students understand workplace diversityThis book shows readers how to create an inclusive work environment and culture that can value and leverage the contributions of all members, regardless of personal characteristics that are not pertinent to the job. To achieve this, the book provides a comprehensive set of learning activities that address issues related to workplace diversity.  Drawing on a variety of work settings, including both business and not-for-profit organizations, Managing a Diverse Workforce, Third Edition will be an invaluable asset for human resource development courses in departments of management, public administration, and human services. It is a perfect companion to core texts on workforce diversity, including Gary Powell's Women and Men in Management, Fourth Edition (SAGE).

Diversity Incidents

Diversity incidents
  • To examine the managerial implications of having a diverse work force.
  • To help you deal more effectively with situations in which diversity plays a role.
  • To distinguish between situations in which discrimination has taken place, situations that have been managed poorly, and situations in which oversensitivity has occurred.
Preparation:Read and analyze incidents
Time:60 to 120 minutes


Organizations benefit when they promote nondiscrimination in treatment of people and decisions about people. This means promoting compliance by all employees with federal, state, and local equal employment opportunity (EEO) laws. Such laws ban discrimination on the basis of sex, race, ethnicity, national origin, age, religion, pregnancy, and other personal characteristics that are not relevant to the job at hand. It also means refraining from discrimination on the ...

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