• Summary
  • Contents
  • Subject index

`This is an exceptional book. It tempted me to throw out most of my collected works on the management of change, because the author has somehow succeeded by including almost every aspect of educational change that any practitioner would wish to consider....Overall this is a very stimulating book. It is packed with information and the ideas and concepts contained could pack a school development plan for many years' - School Leadership and Management The theories and practices from the literature on business, manufacturing and commerce which inform principles for managing change in education are identified in this book.The author shows how the complexity of change can be addressed effectively. O

Managing Change: The Japanese Model
Managing change: The Japanese model
Introduction

The dazzling rise of Japanese companies has brought a transformation into business practices such that industries across the world are emulating them. It is difficult to underestimate the impact that Japanese practices have had not only on other automobile producers (e.g. the Rover group) but also on other non-automobile companies (e.g. British Telecom, British Airways). The material introduced in this chapter signals major implications that are covered in subsequent chapters of the book, for example, human resource development, teamwork, quality development, organizational development and leadership.

In some respects it is perhaps a misnomer to call the practices described in this chapter distinctly Japanese for, as will be seen in the subsequent chapter on quality development, several of ...

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