Summary
Contents
Subject index
The author shows how managers in education can contribute to school improvement, and focus on the essential personal and practical management skills needed to instill a positive team culture.
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Front Matter
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Chapters
- Chapter 1: Being and Becoming a Highly Effective Team Leader
- What is the Key to Effective Team Leadership?
- How Do I Become a Highly Effective Team Leader?
- What about the Constraints, Demands and Choices Associated with My Team Leadership Role?
- What are the Characteristics of Highly Effective Team Leaders?
- How Can I Gauge My Personal Effectiveness as a Team Leader?
- How Can I Gauge My Competence as a Team Leader?
- What is Meant by Leadership Style? How Important is This in Leading a Team?
- How Can I Help to Improve the Quality of What We Do and Achieve as a Team?
- Chapter 2: Leading and Developing Teams
- Why is There So Much Emphasis on Team Leadership in Schools?
- What Exactly Do We Mean by Leadership? Is There a Distinction between Leadership and Management?
- What is a Team? How Does it Differ from a Group?
- What is the Key Purpose of Developing Teams in Schools?
- What Makes a ‘Good’ Team? What Does Successful Teamwork Depend Upon?
- What Should I Attempt to Do to Build Teamwork?
- How Can I Gauge the Quality of the Teamwork?
- Chapter 3: Motivating Members of the Team
- What is Motivation?
- Why is Motivation So Important to the Work of a Team?
- How Does a Team Leader Recognize the Needs of Team Members? In What Ways Can Motivation Theory Help Me?
- How Do I Set about Trying to Understand Staff Attitudes and Build Their Motivation?
- How Do I Deal with Demotivated People?
- When I've Got Them Motivated, How Do I Keep Them That Way?
- Chapter 4: Managing Time and Priorities
- What is Time Management?
- How Do I Know Whether I Have a Time Management Problem?
- So, Where Does My Time Go?
- How Can I Deal with the Time Thieves?
- How Can I Exercise Greater Control over My Personal Work Patterns?
- Am I Alone in Having a Problem Managing My Time? What Can I Do about it?
- How Can I Re-Establish Some Control over My Management of Time?
- What is the Best Way of Dealing with the Paperwork?
- What other Ways are There of Improving My Personal Organization?
- How Important is it to Use Technology to Help Me Manage My Time?
- Chapter 5: Encouraging Team Development Through Effective Delegation
- What Exactly is Delegation?
- What if I am Not Comfortable with Delegating My Work?
- Are There Different Kinds or Levels of Delegation?
- How Does the Delegation Process Work?
- How Can I Delegate Successfully?
- What are the Links between People's Learning Styles and Delegation?
- How Do I Conduct a Successful Briefing Meeting?
- How Can I Build in Effective and Responsive Monitoring and Support?
- What Part Does Coaching Have to Play in Delegation?
- Chapter 6: Improving the Effectiveness of Team Meetings
- Why Meet at all?
- What are the Advantages of Meetings over other Forms of Communication?
- Are There Different Kinds of Meetings?
- What Do We Mean by an Effective Meeting?
- What Makes Meetings Ineffective?
- What is a Good Way of Achieving Effective Meetings?
- How Important is the Meeting Leader's Role?
- How Can I Encourage Contributions from Team Members and Stimulate Discussion?
- How Vital to the Meeting is an Agenda? What Should I Take into Account When Preparing an Agenda?
- How Important is the Meeting Environment?
- What Can I Learn from Observing the Contributions Made by Team Members at Meetings?
- How Should I Deal with Problem People at Meetings?
- How Do I Take Accurate Notes of Decisions Taken at Meetings?
- How Do I Run a Meeting Using Formal Procedures?
- Chapter 7: Handling Conflict Situations Successfully
- What Do We Mean by Conflict?
- What are the Key Ingredients of Conflict?
- What are the Possible Causes of Conflict?
- How Might I Deal with Any Conflict That Could Arise within the Team?
- Is There an Ideal Conflict Resolution Style?
- Is Conflict Always Negative? Can Conflict Ever Be Constructive?
- What if all Else Fails and Conflict Continues?
- What Coping Strategies Should I Employ to Deal with a Difficult Team Member Who Refuses to Perform?
- But, if There Simply is No Warning, How Do I Take the Heat Out of a Conflict Situation?
- Chapter 8: Leading the Team Through Strategic Decision-Making
- What is Decision-Making?
- What if I Lack Confidence When Making Decisions?
- Are There Different Kinds of Decisions? What are They?
- What are the Key Steps to Arriving at a Decision?
- Is There Such a Thing as a Preferred Decision-Making Style? How Do I Know What Mine is?
- So, Which is the Most Effective?
- What Effect Does Team Culture Have on Decision-Making?
- How Widely Should I Consult before Arriving at a Decision?
- Is it Acceptable to Delegate Some Decisions?
- Are There Analytical Tools I Could Use to Help with Decision-Making?
- How Can I Encourage My Team Members to Contribute Creative Ideas in Support of the Decision-Making Process?
- How Can I Be Confident That New Ideas Will Work? What Steps Can I Take to Try to Ensure Success?
- How Do I Implement Decisions Successfully? How Do I Communicate Decisions to the Team?
- How Can I Monitor the Progress and Impact of Decisions?
- Chapter 9: Conducting Effective Performance Management Reviews
- What are Performance Management Reviews?
- Why Conduct Regular Performance Management Reviews? What are the Benefits?
- Why Has There Developed a Much Closer Link between Performance and Development?
- What is My Role as Team Leader in Performance Management Reviews? What is the Expectation of Team Members?
- What Key Factors Have Been Found to Determine the Success of Performance Management Reviews?
- How Can I Best Prepare for a Performance Management Review?
- Is There an Easy to Follow Structure That I Could Use When Conducting a Review Meeting?
- How Can I Help Team Members Agree Meaningful Objectives?
- What Skills Do I Need at a Review Meeting?
- How Do I Handle Pauses and Silences?
- How Important is Body Language/Non-Verbal Communication?
- How Do I Make Notes at the Review Discussion and Still Show That I am Really Listening?
- How Do I Give Feedback in a Helpful and Constructive Way?
- How Do I Give Constructive Feedback in Negative Situations?
- What Else Should I Take Account of When Communicating with Colleagues at the Review?
- How Do I Maintain a Good Relationship with a Team Member to Whom I Have Had to Give Negative Feedback?
- Chapter 10: Coaching for Better Team Performance
- What is Coaching?
- How Does Coaching Benefit Team Members?
- How Does Coaching Actually Work?
- How Well Do I Need to Know My Colleagues to Be Able to Coach Them Well?
- What Role is There for Team Leaders in Coaching?
- What Work Situations May Be Conducive to a Coaching Approach?
- What Makes a Good Coach?
- Are There Different Styles of Coaching?
- How Do I Initiate a Coaching Session?
- How Will I Recognize a Successful Coaching Relationship?
- Can I Use Coaching with the Whole Team Rather than with Individuals?
- Coaching Seems to Rely a Great Deal on Trust – How Can I Build This Trust with Members of My Team?
- How are Knowledge, Skills and Behaviours Applied in Coaching Situations?
- What are the Characteristics of Good Listening within a Coaching Context?
- What Hinders Effective Listening?
- In Practical Terms, How Can Team Leaders Manage the Coaching Relationship?
- Chapter 11: Developing an Action Research Culture within the Team
- What is Action Research?
- What Do Action Researchers Do?
- Why is Research by Practitioners Important?
- What is the Action Research Process?
- Won't Staff Resent the Intrusion? Where Does the Time Come from for Carrying Out the Research?
- What Skills Do I Need to Carry Out Action Research?
- How Can I Get the Research under Way? How Will I Know Whether the Project is Manageable?
- How Do I Decide on My Focus and Identify My Problem?
- How Do I Develop and Implement a Plan of Action for My Action Research?
- Are There Any Ethical Considerations I Should Be Taking Account of in My Research?
- What Should I Take into Consideration When Collecting the Data?
- What Should I Know about Sampling, Reliability, Validity and Bias?
- What Techniques are There for Dealing with Data?
- What are the Most Effective Techniques for Data Presentation and Analysis?
- Once up and Running, How Do I Keep Track of the Action Research Project?
- What Exactly is a Literature Review? How Do I Plan a Literature Search?
- What is Validation? Why is it Important in the Context of Action Research?
- How Do I Write up My Action Research? In What form Should I Present it?
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Back Matter
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