In her latest book, Angélique du Toit goes beyond the techniques and goals explored in most coaching texts to examine the process of coaching and the importance of sense-making for creating meaning and encouraging self-reflection. In doing this, the coaching experience emerges as a type of transformational learning, in which the individual is guided through a journey of discovery and revelation. Theories are drawn together in a fresh and original way which will cause readers to question how coaching should be defined and practised.

Dr Angélique du Toit is an academic practitioner and is involved in the delivery of academic programmes and publications related to coaching. She is also an Executive Coach supporting senior executives in their personal development in both the public and private sectors.

The Tools of Sensemaking

The tools of sensemaking

Chapter Objectives

  • Understand the different aspects of sensemaking
  • The role of sensemaking in coaching
  • Explore the connection between sensemaking and groupthink
  • Challenging the sensemaking process through critical coaching


To support the parallel I draw between coaching and sensemaking, I find inspiration from the work of Karl Weick, the theorist who is particularly associated with the notion of sensemaking. He has made an extensive study of how people make sense of events, particularly within an organizational setting. In order for an organization to function as an entity, there is a need for consensus amongst individuals who constitute the particular organization; organizational sensemaking helps to achieve such shared meaning. In explaining the process of sensemaking, Weick (1979) draws on the activity of cartography. The map ...

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