‘The book which accompanies the video, gives an excellent and detailed step-by-step guide to setting up a peer mediation system in your own school’ — Special. This publication provides a comprehensive guide to those who aspire to introduce, teach, support and maintain mediation processes for all young people in school. In a world that fails to manage conflict, those who seek peaceful resolution are urged to promote mediation as a positive solution. Topics covered include: Circle Time; emotional literacy; affirmation; problem solving; co-operation; conflict resolution; communication; mediation. There are 171 pages and 38 copiable activity sheets, which are suitable for infant, junior and secondary schools.

Problem-Solving and Conflict Resolution

Problem-solving and conflict resolution

The importance of the curriculum work in affirmation, communication (particularly expressing feelings and asserting needs) and co-operation will be apparent throughout this chapter. To approach competence in conflict resolution skills, young people need a developed sense of themselves as a member of a group or team, vocabulary, recognition and understanding of feelings, the ability to express needs, empathy and a willingness to consider another point of view. If you are tempted to go straight to the chapter on mediation without due preparation, we would urge you to delay making a start on this section until a basis of trust, and mutual respect is established and until speaking, listening and feelings awareness are sufficiently developed.

Pupils of all ages can ...

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