Discover how questions, not answers, help drive school improvement by applying the principles of quality questioning to four critical leadership functions: maximizing, mobilizing, mediating, and monitoring.
Chatper 5: Mediating: How Does Quality Questioning Help Create Common Ground?
There are three ways of dealing with difference: domination, compromise, and integration. By domination only one side gets what it wants; by compromise neither side gets what it wants; by integration we find a way by which both sides may get what they wish.
- What outcomes result when leaders use questions to understand and manage conflict among members of their community?
- In what ways can leaders use questioning to surface differences and encourage respect of divergent thinking?
- What kinds of questions can we use to mediate understanding of complex and potentially controversial issues?
- How can we use each of the four elements of ...