“Establishing school-family-community partnerships to promote the social, emotional, and academic learning of students is the most important challenge for 21st-century education. In this volume, leading practitioners and researchers compellingly convey the rationale and inspiration for these partnerships. They also share many practical, innovative, and effective strategies that readers can readily implement to engage partners in raising knowledgeable, responsible, caring, and contributing children.”

—Roger P. Weissberg, Liberal Arts and Sciences Distinguished Professor University of Illinois at Chicago

Making schooling a community endeavor!

Because schools are the heart and soul of a community, educational leaders have a responsibility to bring the community into the school, as well as to make the school a part of the surrounding community. This volume in the Soul of Educational Leadership series goes beyond administrative skills to examine educators' pivotal role of leading family and community involvement in school success.

With articles written by leading authorities and practitioners in the field, this resource discusses how school leaders can build successful family and community partnerships that flourish even in trying circumstances and over time. Readers will find:

Contributions from Alan M. Blankstein, Pedro A. Noguera, Mavis G. Sanders, Paul D. Houston, Edward H. Moore, and others; Inspiring and unique perspectives on the interplay of family and community in school success; Ideas for engaging families as partners.

Manage the Molehill before it Becomes a Mountain: Keeping Parent Interactions Productive for Students

Manage the molehill before it becomes a mountain: Keeping parent interactions productive for students

The Initial Interaction with an Angry Parent

Your secretary has just informed you that a parent wants to see you right now—and that parent is steaming mad. After sighing loudly, you instruct the secretary to bring the parent into your office. You mentally brace yourself for the anger. Your communication in the next few moments is critical.

Parents react negatively to school events and interactions from three basic perspectives.

  • Parents love their children and want the best for them, so parents act on behalf of those they love.
  • Parents act based on personal past experiences that may not be ...
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