Leadership Communication as Citizenship explains the communication skills you need to help construct effective experiences for an organization, team, or community, whether in the role of doer, follower, guide, manager, or leader. It articulates the important role that communication plays in helping to co-construct group, organizational, or community direction. Effective leadership communication is explored in the context of citizenship, emphasizing the opportunities and responsibilities we each face for helping groups that matter to us, whether a business, a religious institution, or a government entity.Throughout the book, authors John O. Burtis and Paul D. Turman relay a compelling, readable story about how to create more successful organizations and communities through direction-giving stories, regardless of one’s role in the group.Key FeaturesExplains the daily interplay between communication, citizenship, and direction-giving, thus challenging readers to realize the power they have to give direction in their own team, organization, or communityFocuses on common communication skills involved across seemingly disparate leadership contexts—from working in teams to communities to social movements or elsewhere—to help people succeed in the setting in which they find themselvesExplores times of crisis and use of leadership vision, discussing how direction-giving approaches may require adjustment in these times of extreme opportunity, threat, or change.Intended Audience: Leadership Communication as Citizenship is appropriate for anyone who wants to make a difference in their team, organization, or community, and for such courses as Leadership, Organizational and Group Communication, Industrial/ Organizational Psychology, Persuasion, and Management.
Chapter 8: Help Shape the Story of Your Organization, Team, or Community
Help Shape the Story of Your Organization, Team, or Community
We want to feel positive and optimistic about our team, organization, or community. We want to be personally effective when we act as doer, follower, guide, manager, or leader. We want our various groups to succeed and to thrive because then we feel as though we are succeeding and thriving. To get what we want, we communicate with others, creating and sharing accounts of what we are doing as a group and of what we should be doing. We frame and shape group experiences as we communicate about them. Our talk changes the group's experience story.
The final unit of the book explains how you can use ...