• Summary
  • Contents
  • Subject index

Leadership Communication as Citizenship explains the communication skills you need to help construct effective experiences for an organization, team, or community, whether in the role of doer, follower, guide, manager, or leader. It articulates the important role that communication plays in helping to co-construct group, organizational, or community direction. Effective leadership communication is explored in the context of citizenship, emphasizing the opportunities and responsibilities we each face for helping groups that matter to us, whether a business, a religious institution, or a government entity.Throughout the book, authors John O. Burtis and Paul D. Turman relay a compelling, readable story about how to create more successful organizations and communities through direction-giving stories, regardless of one’s role in the group.Key FeaturesExplains the daily interplay between communication, citizenship, and direction-giving, thus challenging readers to realize the power they have to give direction in their own team, organization, or communityFocuses on common communication skills involved across seemingly disparate leadership contexts—from working in teams to communities to social movements or elsewhere—to help people succeed in the setting in which they find themselvesExplores times of crisis and use of leadership vision, discussing how direction-giving approaches may require adjustment in these times of extreme opportunity, threat, or change.Intended Audience: Leadership Communication as Citizenship is appropriate for anyone who wants to make a difference in their team, organization, or community, and for such courses as Leadership, Organizational and Group Communication, Industrial/ Organizational Psychology, Persuasion, and Management.

Shape Effective Experiences and Expectations for Citizenship in Your Group
Shape effective experiences and expectations for citizenship in your group

In this chapter, we finish our unit on communication by explaining how we use it to create and shape experiences. This chapter is about the role your communication can play co-constructing effective group experiences and group direction. Then, in Chapters 8 through 10, we explain how your stories and framings can help a group to thrive. Direction-giving efforts as a doer, follower, guide, manager, or leader are attempts to affect a group's experiences. When you give direction to a team, organization, or community, you change the unfolding story of that group.

Help Shape Stories of Effective Group Experiences for Your Group

Groups maintain themselves and are effective ...

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