Written by some of the leading international scholars in the field, this book presents the current state-of-the-art in knowledge management.

The book offers a strong response to the need for a body of scientific knowledge on the understanding, managing and measuring of knowledge in organizations and brings an international perspective to bear on the issues bridging theory and practice through case study illustrations from Europe, Japan and American companies.

Errors and Learning in Organizations

Errors and Learning in Organizations

Errors and learning in organizations
SalvatoreVicari and GabrieleTroilo

The issue that has perhaps most stimulated debate and innovation in management studies in the last 20 years is the complexity of economic environments (Bell, 1973; Cohen and Axelrod, 1984; Frederickson and Mitchell, 1984; Huber, 1984; AA W, 1990; Achrol, 1991; Eccles and Nohria, 1992; D'Aveni, 1994; Hamel and Prahalad, 1994; Stacey, 1995). Complex phenomena are difficult to interpret on the basis of a priori assumptions and forecasting their evolution is next to impossible. From an epistemological point of view, we can say that in a complex environment there exists no single reality, but rather a separate reality for each individual observer (Atlan, 1979; Prigogine and Stengers, 1979; Watzlawick, 1981; Bocchi and Ceruti, 1985; ...

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