• Summary
  • Contents
  • Subject index

Sharp, clear and relevant this book meets the needs of those studying and researching within the growing discipline of sport management.

The intelligently cross-referenced entries provide a concise overview of the key concepts in the field guiding you through the important debates, sources and research methods in the management and delivery of sport.

The book introduces readers to the concepts at the centre of their studies; it suggests relevant further reading and thoughts for future research and applies academic theory to business and organizational problems in a real-world context.

Written for students, academics and practitioners the entries are designed to meet study needs and include: Clear Definitions; Comprehensive Examples; Practical Applications; Effective Research Methods

Effectiveness or Efficiency
Effectiveness or efficiency

Within the tradition that emphasizes the importance of organizational goals, a distinction needs to be made between the concepts of organizational effectiveness and organizational efficiency. Effectiveness means the extent to which an organization achieves its goals. Efficiency, on the other hand, takes into account the amount of resources used to produce the desired output. It is often measured in economic terms, usually as the ratio of inputs to outputs. However, as Mintzberg (1982: 104) notes, ‘Because economic costs can usually be more easily measured than social costs, efficiency often produces an escalation in social costs.’ While efficiency is a goal for all ...

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