This book is a quick and accessible reference guide to the key concepts that social work students and professionals need to understand to be effective. The authors place practice at the center of the text, and include a host of case examples to bring the concepts to life.

Examining the essential topics of the social work curriculum, the concepts covered relate to practice, theory, policy and personal challenges. Further reading is included in each entry, so that the reader can explore what they have learned in more detail.

This book will be an invaluable resource for social work students during their studies and on their practice placement. It will also be useful for qualified social workers, who want to continue their professional education.

Team Working

Team working
SarahKennedy and ValerieHoughton


Øvretveit suggests that ‘People in a team come together to achieve a common purpose which they could not achieve on their own’ (1993: 55). There have been three influential policy drivers in recent social work practice that have led to the need for effective team working with other professionals, with service users and with families:

  • the development of the learning organisation;
  • the development of multi-professional working;
  • increased service user involvement in design, delivery, and review of services.

A team can be defined as being:

made up of individuals who see themselves and are seen by others as a social entity, who are interdependent because of the tasks they perform as members of a group, who are embedded in one or more larger social systems (e.g. ...

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