This book is a quick and accessible reference guide to the key concepts that social work students and professionals need to understand to be effective. The authors place practice at the center of the text, and include a host of case examples to bring the concepts to life.

Examining the essential topics of the social work curriculum, the concepts covered relate to practice, theory, policy and personal challenges. Further reading is included in each entry, so that the reader can explore what they have learned in more detail.

This book will be an invaluable resource for social work students during their studies and on their practice placement. It will also be useful for qualified social workers, who want to continue their professional education.

Record Keeping

Record keeping


Recording in social services is an everyday activity for social workers. (O'Rourke, 2010: 1)

It is almost taken for granted that record keeping is an important and indeed a key element of how any human service (health, social care, police, education, etc.) is delivered, but conversely, recording can be seen as a neglected and somewhat residual activity in social work practice (Preston-Shoot, 2003). The key drivers of accountability, efficiency and reform of recent years have changed both the way social work is provided and has had implications for social work practice. The pressure on social workers to justify their actions and decisions, and the requirement for social work agencies to demonstrate efficiency and effectiveness has meant that record keeping and recording practices are ...

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