This book is a quick and accessible reference guide to the key concepts that social work students and professionals need to understand to be effective. The authors place practice at the center of the text, and include a host of case examples to bring the concepts to life.

Examining the essential topics of the social work curriculum, the concepts covered relate to practice, theory, policy and personal challenges. Further reading is included in each entry, so that the reader can explore what they have learned in more detail.

This book will be an invaluable resource for social work students during their studies and on their practice placement. It will also be useful for qualified social workers, who want to continue their professional education.

Managing Change

Managing change


Change management has been defined as ‘the process of continually renewing an organisation's direction, structure, and capabilities to serve the ever-changing needs of external and internal customers’ (Moran and Brightman, 2001: 111). This chapter will put change management within the current professional and socio-political context and highlight the links it has with leadership.

Change in social work is constant, as the profession responds and adapts to external factors such as:

  • new training programmes, based on the capabilities framework (Social Work Reform Board, 2010);
  • working in partnership with service users to identify commissioning and evaluation of services in form of partnership boards;
  • the personalisation agenda and the change in the roles of social workers from expert professional service provider to facilitators and care navigator;
  • the current economic situation ...
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