• Summary
  • Contents
  • Subject index

This text provides informative, short introductions to the core concepts of Operations Management. This text contains more than 50 concept entries and is fully cross-referenced.An outstanding reference for Operations Management students at all levels. 

Supply Chain
Supply chain
Supply Chain

The end customer typically knows little, or indeed nothing, about supply chain composition. Figure 52 shows one example of a supply chain where an end customer has a choice of shopping between two different retailers. By buying a product at retailer 1, the end customer conducts business with supply chain 1, indicated by the solid arrows. If the customer were to buy a product from retailer 2, business is won for supply chain 2, the one shown with dashed arrows. Each level within a supply chain is called a supply chain echelon: for ...

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