• Summary
  • Contents
  • Subject index

This text provides informative, short introductions to the core concepts of Operations Management. This text contains more than 50 concept entries and is fully cross-referenced.An outstanding reference for Operations Management students at all levels. 

Learning Curves
Learning curves
Learning Specialised Work

In a 1987 landmark experiment, Roger Holtback, the president of Volvo Cars, manually assembled an entire car from scratch in a new factory in Sweden. It is reported that Holtback did manage to start the car and drive it off the factory floor, but that the car was not defect free! This experiment goes counter to the principle of a division of labour. In a modern automotive assembly factory, an assembly line worker would be assigned a single task, e.g. fitting brake drum assembly.

This intense specialisation has two rationales:

  • If a worker handles several tasks, he ...
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