• Summary
  • Contents
  • Subject index

This text provides informative, short introductions to the core concepts of Operations Management. This text contains more than 50 concept entries and is fully cross-referenced.An outstanding reference for Operations Management students at all levels. 

Operations Strategy Process
Operations strategy process
A Generic Model of the Operations Strategy Process

Figure 12 presents a generic model of the process of developing an operations strategy which is adapted from a model developed by a team of researchers from the University of Cambridge (Mills et al., 1995).

Figure 12 A generic model of operations strategy
(adapted from Mills et al., 1995)

Developing an operations strategy is influenced by the external context of a firm. For example, in a hypercompetitive, rapidly evolving market, a firm will have a tendency to encourage processes which provide adaptability. Conversely, a firm operating in a stable market might decide to avoid seeking adaptability as they ...

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