The SAGE Key Concepts series provide students with accessible and authoritative knowledge of the essential topics in a variety of disciplines. Cross-referenced throughout, the format encourages critical evaluation through understanding. Written by experienced and respected academics, the books are indispensable study aids and guides to comprehension. Key Concepts in Journalism offers a systematic and accessible introduction to the terms, processes, and effects of journalism;a combination of practical considerations with theoretical issues; and further reading suggestions. The authors bring an enormous range of experience in newspaper and broadcast journalism, at national and regional level, as well as their teaching expertise. This book will be essential reading for students in journalism, and an invaluable reference tool for their professional careers.

Readers' Letters
Readers' letters

Newspapers print a wide range of correspondence from their readers, from advice pages, question and answer pages (for example, the Guardian's Notes and Queries column) and the problem pages of agony aunts. These pages serve as fora for dialogue and debate between newspaper and readership, allowing certain readers ‘to express their opinions, their fears, their hopes – and, just as important, air their grievances’ (Jackson, 1971: 152).

‘Letters to the editor’ represent the model genre of readers' letters. Argumentative in tone and written about more politically ‘weighty’ topics than other readers' letters, research on letters to the editor has recently grown substantially (Morrison and Love, 1996; Richardson, 2001a; Richardson and Franklin, 2003, 2004; Wahl-Jorgensen, 2001, 2002; Lynn and Lea, 2003; Wober, 2004). Historically, letters ...

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