Key Concepts in Human Resources Management is an essential guide to the theories and issues that define the field - from the critical debates to the more practical considerations that every student should be aware of.52 short entries will serve to orientate the student round the need-to-know essentials. Entries will include Employment Tribunals, Benefits, Corporate Social Responsibility, Discipline and Grievance, Control, Employee relations, Incentive schemes, Motivation, Organizational culture, Strategic HRM, Victimisation.A range of relevant HR applications will be given for each term.A selection of recommended readings are suggested for each entry.

Bullying and Harassment

Bullying and harassment

Bullying can be offensive, intimidating, malicious or insulting behaviour, an abuse or misuse of power intended to undermine, humiliate, denigrate or injure the recipient. Harassment is unwanted conduct towards another and may be related to age, sex, race, disability, religion, nationality or any personal characteristic, and may be persistent or an isolated incident.

The key to both terms is that they represent ‘events’ that are demeaning and unacceptable to the recipient. They are actions or behaviours that often serve the intention of intimidating or forcing someone to do something by subjecting them to persecution intended to undermine their confidence and self-esteem. They can also represent an intention to exercise power or control over someone else, or they can reflect interpersonal dislike or ...

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