Key Concepts in Human Resources Management is an essential guide to the theories and issues that define the field - from the critical debates to the more practical considerations that every student should be aware of.52 short entries will serve to orientate the student round the need-to-know essentials. Entries will include Employment Tribunals, Benefits, Corporate Social Responsibility, Discipline and Grievance, Control, Employee relations, Incentive schemes, Motivation, Organizational culture, Strategic HRM, Victimisation.A range of relevant HR applications will be given for each term.A selection of recommended readings are suggested for each entry.



Most people will work in conjunction with other people to some degree. But that is not to say that every collective work activity represents a teamwork activity. For example, employees who all travel to work on the same bus or train are in a ‘collective process’, but they would not be a ‘team’ in the conventional sense. A team is usually defined as a small, cohesive group who will interact and influence each other and perceive themselves as a social entity through focussing on a common task.

The term ‘team’ is often used interchangeably with that of ‘group’, but a distinction has been suggested based on performance achievements. For example, Katzenbach and Smith (1993) suggested the existence of the following hierarchy of performance-based groups and ...

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