Key Concepts in Human Resources Management is an essential guide to the theories and issues that define the field - from the critical debates to the more practical considerations that every student should be aware of.52 short entries will serve to orientate the student round the need-to-know essentials. Entries will include Employment Tribunals, Benefits, Corporate Social Responsibility, Discipline and Grievance, Control, Employee relations, Incentive schemes, Motivation, Organizational culture, Strategic HRM, Victimisation.A range of relevant HR applications will be given for each term.A selection of recommended readings are suggested for each entry.

Behaviour Management

Behaviour management

The encouragement of particular behaviours in employees through the application of the principles of conditioning to achieve and maintain the desired (as defined by controller) behaviour patterns.

Any organisation with more than one employee has to direct and channel the behaviour of employees in order to capture the benefit available from human labour. Control and direction of human behaviour are achieved in many ways within an organisational setting: for example, the use of structure to compartmentalise work into task areas such as accounting, transport and sales. The use of job descriptions to describe in written form what each job consists of in terms of tasks and responsibilities is another form of ‘procedure’ that effectively directs the behaviour of the people doing each job. ...

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