Key Concepts in Human Resources Management is an essential guide to the theories and issues that define the field - from the critical debates to the more practical considerations that every student should be aware of.52 short entries will serve to orientate the student round the need-to-know essentials. Entries will include Employment Tribunals, Benefits, Corporate Social Responsibility, Discipline and Grievance, Control, Employee relations, Incentive schemes, Motivation, Organizational culture, Strategic HRM, Victimisation.A range of relevant HR applications will be given for each term.A selection of recommended readings are suggested for each entry.

Quality of Working Life and the Psychological Contract

Quality of working life and the psychological contract

Quality of working life represents an approach to management that seeks to enhance the dignity of workers, improve an organisation's culture, and also improve the physical and emotional wellbeing of employees. The psychological contract refers to the broad range of expectations in terms of rights, obligations, privileges, and duties which although not part of the formal contract of employment can have a major influence on the behaviour of both managers and employees.

QoWL activity tends to be concentrated into eight areas of working life experience (Walton, 1973):

  • Reward The pay and benefits obtained from work should be above the minimum needed for an acceptable standard of life and should also be ...

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