Key Concepts in Human Resources Management is an essential guide to the theories and issues that define the field - from the critical debates to the more practical considerations that every student should be aware of.52 short entries will serve to orientate the student round the need-to-know essentials. Entries will include Employment Tribunals, Benefits, Corporate Social Responsibility, Discipline and Grievance, Control, Employee relations, Incentive schemes, Motivation, Organizational culture, Strategic HRM, Victimisation.A range of relevant HR applications will be given for each term.A selection of recommended readings are suggested for each entry.

High Performance Working

High performance working

There have been many attempts to explain what high performance working means. One definition is that it represents a combination of people, technology, management and productivity which are integrated effectively to provide a competitive advantage on a sustainable basis.

High performance working is associated with the outcomes of particular HR practices designed and implemented in such a way that they can positively impact on the long-term commercial success of the business. There are different ways in which business performance and success can be measured and interpreted. The CIPD in association with the International Labour Organisation suggested that high performance working could be understood as having the following characteristics (Stevens and Ashton, 1999):

  • Sustained market success (or the achievement of organisational objectives).
  • Innovation in ...

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