Key Concepts in Human Resources Management is an essential guide to the theories and issues that define the field - from the critical debates to the more practical considerations that every student should be aware of.52 short entries will serve to orientate the student round the need-to-know essentials. Entries will include Employment Tribunals, Benefits, Corporate Social Responsibility, Discipline and Grievance, Control, Employee relations, Incentive schemes, Motivation, Organizational culture, Strategic HRM, Victimisation.A range of relevant HR applications will be given for each term.A selection of recommended readings are suggested for each entry.

Employee Communication and Consultation

Employee communication and consultation

Communication: a process of sharing information and creating relationships in environments designed for manageable, goal-oriented behaviour.

Consultation: a process in which the views and opinions of employees and trade unions are sought before a decision is made by management.

Communication is more than the simple passing of information from one person to another in that it implies a two-way process. A manager or team leader giving work priorities to subordinates reflects information transmission because there is no interaction involved. Team members may think about, or discuss with other people the information given, but the two-way interaction with the manager or team leader does not exist. In addition to the vast number of communication links that potentially exist between individuals within ...

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