Key Concepts in Human Resources Management is an essential guide to the theories and issues that define the field - from the critical debates to the more practical considerations that every student should be aware of.52 short entries will serve to orientate the student round the need-to-know essentials. Entries will include Employment Tribunals, Benefits, Corporate Social Responsibility, Discipline and Grievance, Control, Employee relations, Incentive schemes, Motivation, Organizational culture, Strategic HRM, Victimisation.A range of relevant HR applications will be given for each term.A selection of recommended readings are suggested for each entry.

Counselling, Coaching and Mentoring

Counselling, coaching and mentoring

Counselling A process involving a confidential meeting to explore some difficulty, distress or dissatisfaction that an employee is experiencing. The purpose being to encourage the employee to identify options to help relieve the identified difficulties.

Coaching A process intended to develop a person's skills and knowledge so that their job performance improves, hopefully leading to the achievement of organisational objectives.

Mentoring The process intended to provide ongoing support and development to a less experienced individual by passing on advice and guidance with the intention of improving performance.

Counselling helps the client to explore conflicts and difficulties that they are facing with the intention of helping them to find areas to begin to instigate change that might have a positive impact on ...

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