Previous Chapter Bureaucracy Next Chapter

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This is a word and a concept rarely used with any other than a downward inflexion. The yellow press is forever blaming difficulties in hospitals on the money supposedly squandered on the bureaucracy instead of being spent on honest nurses and hardworking young doctors. Yet it is plain that all the matters of life and death, along with those of the ordinary administration of clean sheets, accurate doses of medicine, punctual delivery of meals on wheels, all the extraordinarily detailed and ceaseless business of a hospital turn on an efficient bureaucracy. The same is just as true of schools, police work, fire services, universities, benefits' offices, highways' agencies, rail and air traffic controls, and on and on, all the buzzing, unstoppable activity of what ...

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