Ideal as an introduction and as a quick reference, Key Concepts in Critical Management Studies explores the essential concepts used within the field today. Specially edited and written by a range of international experts, key ideas are succinctly explained and illustrated beyond a simple definition. Further reading suggestions and cross-referencing provide the reader with means to develop their knowledge further.

With over 50 entries, from Actor Network Theory to Utopianism, readers have instant access and explanation of the most influential concepts in CMS literature. Clear and engaging, this will provide strong support for all courses involving critical management and is a perfect resource for anyone with an interest in this field.


Pauldu Gay

Definition: A distinctive form of organisation marked by a clear hierarchy of authority, and staffed by full-time, salaried officials functioning under impersonal, uniform written rules and procedures.


Bureaucracy is a term that brings together under one heading a wide variety of concepts and ideas. It often functions as a loose cover for a diverse and frequently paradoxical range of complaints about the inequities of central government, of the inherent dysfunctions of formal organisations applying rules to particular cases, and the ceaseless instrumental rationalisation of all forms of human conduct. However, it also carries a specific, technical meaning referring to a body of officials and the procedures, tasks and ethos regulating their conduct within a particular system of administration. It is often difficult to separate ...

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