Ideal as an introduction and as a quick reference, Key Concepts in Critical Management Studies explores the essential concepts used within the field today. Specially edited and written by a range of international experts, key ideas are succinctly explained and illustrated beyond a simple definition. Further reading suggestions and cross-referencing provide the reader with means to develop their knowledge further.

With over 50 entries, from Actor Network Theory to Utopianism, readers have instant access and explanation of the most influential concepts in CMS literature. Clear and engaging, this will provide strong support for all courses involving critical management and is a perfect resource for anyone with an interest in this field.


RickIedema and CarlRhodes

Definition: Surveillance refers to ways that employees are observed by their managers, peers and even themselves in workplace settings as a means through which their behaviour, performance and identity are monitored and disciplined.

Surveillance has performed a prominent role in critical management and organisation studies since the early 1990s. The central idea, adapted from Michel Foucault's panoptic theory (pan = everywhere; optic = see), is that when employees are placed under direct or indirect surveillance they will enact the behaviours desired by those watching them (Foucault, 1977). Panoptic theory was based on the design principle inscribed into Jeremy Bentham's 1785 fan-shaped prison, isolating prisoners and arranging their cells so as to make a large number of them observable to a single warden. This ...

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