Job and Work Analysis: Methods, Research, and Applications for Human Resource Management provides students and professionals alike with an in-depth exploration of job analysis. Job analysis encompasses a wide range of crucial topics that help us understand what people do at work and why. This one-of-a-kind text expertly unpacks the best job analysis methods and then illustrates how to apply these methods to solve some of the most common workplace problems. Readers will learn the best practices for helping people work smarter, improving hiring and training, making jobs safer, and providing a satisfying work environment. The new Third Edition includes new references, the latest research findings, and expanded discussions of competency models, teams, and O*NET.
Chapter 3: Worker-Oriented Methods
In this chapter, we describe job analysis methods that focus on attributes or characteristics that people need to be able to complete their jobs successfully. One of the main uses of such information is to hire qualified people. Often, the attributes refer to the person and might be considered psychological characteristics. For example, some characteristics are perceptual, such as use of color vision or sense of touch. Others refer to mental processes, such as arithmetic reasoning or speaking a foreign language. Still others refer to skill in using tools or equipment, such as a violin or a forklift. There is another class of attributes covered in worker-oriented methods that refers more to the context of work, and these are shorthand ways ...