Refreshing and accessible, Individual and Groups in Organizations guides student and practitioner alike through the maze of approaches to the way in which people interact in organizational life. The typical book about organizational behavior is actually an introductory course in social psychology for business students. By building their text around six topics central to those who manage in organizations, the authors have provided a clear, easily used framework for analyzing the role of the individual in the group, the group in the organization, and the organization in the environment. Throughout this book the central themes are explained and analyzed with reference to new case examples, summaries of current research, and key concepts. Without being a traditional textbook on organizational behavior or a recipe book for managerial action, Individuals and Groups in Organizations provides both business students and reflective practitioners with valuable insights into the processes of creativity, flexibility, change, and development in organizations.



Examples of flexibility and its impact can be seen in many organizational spheres:

  • Human service agencies that manage to survive under fiscal restraints are those which are flexible and able to adapt to customer or client needs. The rational model of management doesn't work (Mordock, 1989).
  • Automobile plants with flexible production using team-based work systems, high-commitment HR practices and low buffers consistently outperformed mass production-based plants (MacDuffie, 1995).
  • Japanese and German manufacturers are more successful than their counterparts in Britain and France in achieving organizational flexibility. Achieving this flexibility depends on trust and cooperation which developed in Germany and Japan after the Second World War through an institutionalized system of labour-management consultation (Lorenz, 1992).

The need for flexibility is undisputed. But what is it and what does having ...

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