• Summary
  • Contents
  • Subject index

Check out the companion website at www.sagepub.co.uk/heeks   Implementing and Managing eGovernment fills an important gap. It provides comprehensive coverage of the e-government issues faced by managers, consultants and other practitioners. Richard Heeks draws on international examples to guide readers through crucial e-government management issues such as the management of strategy and projects; data security; quality; people, money and policies, and dealing with political and ethical challenges. The second part of the book focuses on the implementation of e-government systems. It explores activities such as: feasibility studies, system analysis, system design, construction and marketing. Instructive diagrams, synoptic models and case studies underpin the book's content while class and practitioner assessments will help readers monitor their understanding. Additional material is also available on a companion Website. This book will be welcomed by students pursuing an MPA, undergraduates studying public policy and administration, and practitioners on government in-service training.

eGovernment Strategy
eGovernment strategy

An e-government strategy is a plan for e-government systems and their supporting infrastructure which maximizes the ability of management to achieve organizational objectives. Increasing numbers of public agencies are developing an e-government strategy. This chapter therefore looks at this process in some detail, relating it to ...

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