The Sage Course Companion on Human Resource Management is an accessible introduction to the subject that will help readers to extend their understanding of key concepts and enhance their thinking skills in line with course requirements. It provides support on how to revise for exams and prepare for and write assessed pieces. Readers are encouraged not only to think like an HRM student but also to think about the subject critically.
Designed to compliment existing textbooks for the course, the companion provides:
- Easy access to the key themes in HRM
- Helpful summaries of the approach taken by the main course textbooks and their strengths and weaknesses
- Guidance on the essential study skills required to pass the course
- Sample exam questions and answers, with advice on common themes that must always be addressed, how to use information effectively and pitfalls to advoid
- Themes that run throughout the major points covered by the book
- Taking it Further sections that suggest how readers can extent their thinking beyond the ‘received wisdom’
Much more than a revision guide for undergraduates, it is an essential tool that will help readers take their course understanding to new levels and help them achieve success in their undergraduate course.
Chapter 2.5: Training and Development
Training and Development
Organisations need to adapt to changing circumstances; consequently there exists a requirement to constantly train and develop employees and managers to be able to continue to perform effectively. The approach to training and development activity also indicates what management believe to be important, including their attitude towards customers and employees.
Learning represents the underlying process that an individual goes through when they acquire a new way of doing (or understanding) something. It is therefore fundamental to any training or development activity within an organisation.
How people learn has long been an area of interest in psychology and a number of models have developed which seek to explain it. They include:[Page 47]
- Behaviourist models. These represent the earliest models (developed by researchers including Pavlov and ...