“An innovative and cross-cutting approach to Hospitality that examines the fundamentals of the subject in a concise and commendable way. Roy Wood’s academic and practitioner expertise is brought to bear on this succinct synthesis of the subject that will quickly become a must read for all students and academics in the hospitality area.” –Professor Stephen J. Page, Bournemouth University Hospitality Management: A Brief Introduction is designed for undergraduate and postgraduate students studying hotel and hospitality management and hospitality studies. The book includes coverage of the principal areas of functional management in hospitality including: employee relations • accommodation management • food and beverage managementxs • marketing and sales • industry structure and strategy • the nature of management roles • hospitality management education • future trends in the field. Roy Wood uses a wide range of established and contemporary research and reflects critically on its subject, including from the perspective of the hospitality consumer, to ensure that readers gain wide awareness of the realities and challenges of the hospitality industry.
Chapter 8: So You Give Degrees To Waiters? Hospitality Management Education
So You Give Degrees To Waiters? Hospitality Management Education
After reading this chapter, you should:
- understand in outline the history of higher hospitality education and the relevance of such understanding to other themes in this book;
- have gained insight into the nature of the relationships that continue to exist between higher hospitality education and the hospitality industry; and
- comprehend at a basic level the nature of, and potential for, variation between countries in the provision of higher hospitality education and in relationships with the hospitality industry.
‘Tell the truth’ was a common response from colleagues in the hospitality industry when they learned this book was in preparation. The ‘truth’ in question was that a hospitality business is just that – ...