This book provides a critical assessment of developments in health and healthcare policy. Primarily focusing on the UK, the chapters cover issues such as the policy-making process; the development of the NHS; health care governance; health promotion; and the comparative analysis of health care systems within the EU and US. Each chapter brings together social and political themes to offers a unique combination of theory, historical detail, and wider social commentary.

Managing the Performance of the NHS

Managing the performance of the NHS

Chapter Contents

  • Background: System reform and organisational performance
  • Constructing a performance assessment and management framework in the NHS
  • The developing role of regulatory agencies within the modernised NHS: the work of NICE and the Healthcare Commission
  • Organisational culture and the measurement of performance within the ...
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